Delivery Information

    Please select the country you would like your order delivered to:

    We are able to offer the delivery options listed below:

    Delivery Type Order Value Delivery Charge Estimated Delivery Time
    Standard Delivery Any Value €6.98 5 - 7 Days
    Standard Delivery Non Stock Items €6.98 5 - 7 Days
    Express Delivery Any Value €11.99 2 Days

    Express Delivery Explained

    Your expected delivery day is dependent on the time your order is placed. Please see the table below for details of when your order will arrive:

    Order on:   Receive your items on:
    Monday Before 6pm Wednesday
    Tuesday Before 6pm Thursday
    Wednesday Before 6pm Friday
    Thursday Before 6pm Monday
    Friday Before 6pm Tuesday
    Saturday Anytime Wednesday
    Sunday Anytime Wednesday

    Please note times are IST & delivery days may vary over bank holidays.

    Please note that the delivery time can only be guaranteed if the item is in stock. If the status of the product is described as "normally despatched within 2 - 5 days" this means we are waiting to receive the product from the manufacturer and we can't offer express delivery at this time.

    Stock Availability & Failed Delivery

    View information regarding delivery issues and stock availability

    Lithium Battery Delivery Restrictions

    Unfortunately we cannot send Lithium Batteries to non UK destinations at this point. We apologise for this inconvenience.

    How does ordering multiple items affect delivery?

    We will ship available items at the time of order and unavailable items separately as they become available. We use a stock indication system to give you an idea of how soon we should be able to dispatch your item. Please note that you will only pay the delivery charge once. If you order 2 items or more by an express delivery and 1 item is unavailable this item will be despatched when available by non-express delivery.

    Our Returns Process:

    For full details on our returns information please refer to our returns page. Please note, we have a separate returns process for orders returning from non UK countries.

    What happens if my order gets lost or doesn't arrive?

    If you do not receive your order within the time specified, it will probably have experienced a delay between leaving our warehouse and arriving with you. We would appreciate it if you allow 3 weeks before it can officially be declared "lost in transit" in which case we will then initiate a claims process. To notify us of a failed delivery please contact Customer Services.